FAQ

Here you will find answers to some of the most frequently asked questions.

Where are you located?

Kate's Cakes is a home-based business located at 521 Sanderson Road, Oxford Mills, ON.
Do you deliver?

Most often, orders are available for pick-up only. Local delivery may be made available, with or without a small fee, depending upon the circumstances. Details regarding pickup/delivery will be established during order confirmation.
Do you offer items or flavours not listed?

Yes! If there is something specific you are looking for, please contact me to discuss your vision; I will often try to make accommodations.
Do you offer dairy-free, egg-free, or sugar-free options?

I will prepare dairy-free, lactose-free, or vegan baked goods, depending on the specifications of the order. Currently, I do not offer sugar-free options.
How do I chose the right serving size for my creation?

Selecting the right serving size can be challenging. There are many factors which may influence the size of cake needed for a specific function; this includes the shape, number of layers, serving style (family or event), as well as who is cutting the cake! Every cake I prepare is 3 layers (unless otherwised discussed to accomodate various serving size requirements). As a general guide, a 6" round cake will serve 6-12 guests while an 8" round will serve approximetly 16-20 guests. As always, please feel welcome to contact me and I will help you decide what will be most appropriate for you.
Why order from Kate's Cakes?

There are so many reasons to support a local small business! I can create custom tailor-made designs and flavours to suit your exact needs. I can accomodate a variety of dietary restrictions. I use high quality ingredients (that you can actually pronounce), unlike most larger retailers. I am readily available to communicate directly with you regarding the specifications of your order. I prepare everything fresh, made to order (no added preservatives). I am passionate about what I do, as well as the quality of the products I create.